SEBA Class X Employability Skills Chapter 1 Session 3 Non-Verbal Communication

{ "questions": [ { "question": "____________ communication refers to the process of exchanging information or messages without using any spoken or written words.", "options": [ "Verbal Communication", "Non – Verbal Communication", "Visual Communication", "None of the above" ], "answer": 1 }, { "question": "_________ communication takes place through body movements, facial expressions, arms, etc.", "options": [ "30%", "90%", "55%", "60%" ], "answer": 2 }, { "question": "________ percentage of communication is done using voice, tone, pauses, etc.", "options": [ "44%", "38%", "28%", "98%" ], "answer": 1 }, { "question": "________ percentage of communication is done using words.", "options": [ "7%", "17%", "22%", "31%" ], "answer": 0 }, { "question": "Globally, _______% of communication is non-verbal.", "options": [ "32%", "70%", "93%", "40%" ], "answer": 2 }, { "question": "When you raise your hand to greet or say goodbye, or point at someone, these are examples of _____________.", "options": [ "Expressions", "Gestures", "Written", "None of the above" ], "answer": 1 }, { "question": "Smiling when you are happy and making a sad face when you are sad are examples of _____________.", "options": [ "Expressions", "Gestures", "Written", "None of the above" ], "answer": 0 }, { "question": "__________ by which attitudes and feelings are communicated. Standing straight, showing interest.", "options": [ "Expressions", "Written", "Body Language", "None of the above" ], "answer": 2 }, { "question": "Example of facial expressions _____________.", "options": [ "Smile when you meet someone.", "Keep your face relaxed", "Match your expressions with your words.", "All of the above" ], "answer": 3 }, { "question": "Example of posture ___________.", "options": [ "Keep your shoulders straight and body relaxed.", "Sit straight while resting your hands and feet in relaxed position", "While standing, keep your hands by your sides.", "All of the above" ], "answer": 3 }, { "question": "Example of Gesture or Body Language _________.", "options": [ "Keep your hands open", "Avoid pointing your finger", "Tilt your head a bit to show that you are attentive.", "All of the above" ], "answer": 3 }, { "question": "Example of paralanguage ___________.", "options": [ "Use a suitable tone and volume", "Maintain a moderate speed while talking", "Both a) and b)", "None of the above" ], "answer": 2 }, { "question": "The practice of exchanging messages only through images or pictures is called __________.", "options": [ "Verbal Communication", "Non-Verbal Communication", "Visual Communication", "None of the above" ], "answer": 2 }, { "question": "Example of visual communication?", "options": [ "No parking symbol", "Under CCTV surveillance symbol", "No entry symbol", "All of the above" ], "answer": 3 }, { "question": "Which of these facial expressions is a favorable (good) one?", "options": [ "Frowning while concentrating", "Maintaining eye contact", "Smiling continuously", "Rolling up your eyes" ], "answer": 2 }, { "question": "What does a straight (upright) body posture communicate or demonstrate?", "options": [ "Pride", "Professionalism", "Confidence", "Humility" ], "answer": 2 }, { "question": "Which of the following is NOT an acceptable form of nonverbal communication at work?", "options": [ "Keeping hands in pockets while talking", "Talking at moderate speed", "Sitting straight", "Tilting head a bit to listen" ], "answer": 2 }, { "question": "Which of the following statements is true about communication?", "options": [ "50% of our communication is non-verbal", "20% communication is done using body movements, face, arms, etc.", "5% communication is done using voice, tone, pauses, etc.", "7% communication is done using words" ], "answer": 3 } ] }